Our brand new telemedicine solution is live and with just one click your doctors can have voice, video or chat consultations with your patients remotely.
The Helium Health Telemedicine Solution will be available to you AT NO COST from now until April 30th. All you have to do is reach out to request an upgrade to the Telemedicine platform and you will be up and running in 5 minutes.
To start a televisit, the frontdesk or doctor needs to book a televist appointment for the patient. For new patients, a file has to be created first before an appointment can be booked.
The purpose of the appointment scheduling is to remind the patients and also to add the appointment to the doctor’s calendar.
When the front desk or doctor clicks on “Add” an email/sms is sent to the patient containing details about the visit.
Appointments must be created first before the “Start TeleVisit” button becomes available on the Patient File.
When the doctor clicks on the “Start TeleVisit” button in step 3, a confirmation dialog box is presented and the doctor is required to click “Proceed” to confirm he/she is ready to start the TeleVisit.