Cookie Notice

  1. Introduction

This cookie notice explains what cookies are and how we use them. You should read this notice to understand the type of cookies we use, the information we collect using cookies, and how it is used. Cookies do not typically contain any information that personally identifies a user. However, the personal information we store about you may be linked to the information stored in and obtained from cookies.

For more details on how we use, store, and keep your data secure, see our Privacy Notice

We do not store sensitive personal information in the cookies we use.

  1. Interpretation and Definitions

The words in which the initial letter is capitalised have meanings defined under the following conditions: The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

For this cookie notice:

“Company” (referred to as either “Helium Health”, “We”, “Us”, or “Our” in this Cookie Notice) refers to One Global Medical Technology Ltd [Block 22, Babatunde Anjous Avenue, Lekki Phase 1, Lagos, Nigeria].

“Cookies” means small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website, among its many uses.

“Website” refers to Helium Health’s Website, accessible from https://www.heliumhealth.com/ 

“You” means the individual accessing or using the website.

  1. We use the following cookies on our website:
  1. Performance Cookies: These cookies enable us to collect data in Google Analytics about how people use our website. This data helps us improve our website for users.
  2. Strictly Necessary Cookies: These cookies are required for our website to work properly in your browser.
  3. Targeting Cookies: They are inserted for statistical and targeting purposes. These cookies can also be used to identify users.
  4. Unclassified Cookies: these are Cookies that have not been classified under any of the above categories

We use thirteen (13) cookies on our Website as described below:

NameProviderPurposeExpirationType
_hjAbsoluteSessionInProgressHotjarto count how many times different users visit the site. It measures user interactions on websites and assigns the users an ID, so they do not get registered twice.30 minutesFirst- Party/Strictly Necessary
Intercom-session-nku0d96jIntercom Messengerit  identifies each unique browsing session and keeps track of sessions.7 daysFirst– Party/Unclassified
intercom-id-nku0d96jIntercom Messageit identifies anonymous visitors. 9 monthsFirst- Party/Unclassified
_gidGoogle Analyticsit registers unique IDs that are used to generate statistical data on how the visitor uses the website. It is also used to count and track page views.1 dayFirst- Party/Performance
_gat_gtag_UA_91319430_2Google AnalyticsIt measures user-interactions on websites.1 minuteFirst-Party/Targeting
_gaGoogle Universal Analytics it is used to recognize your unique combination of browser and device.2 yearsFirst- Party/Performance
_hjIncludedInSessionSampleHotjarIt is used to store information on how visitors use a website and helps in creating analytics.2 minutesFirst- Party/Strictly Necessary
_fbpFacebookIt is used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 monthsFirst Party/Targeting 
_ga_WB2DX4QTVGGoogle Analyticsknow if you’re part of a group of users we’re sampling for information about how the site is being used.2 yearsFirst-Party/Performance

_hjFirstSeen

Hotjar
It is used to track the beginning of a user’s journey for a trial session count. It does not contain any identifiable information.30 minutesFirst-Party/Strictly Necessary 
_hjSession_1798902HotjarIt provides different functions across pages.30 minutesFirst-Party/Unclassified
_hjIncludedInPageviewSampleHotjarIt is used to allow hotjar to know whether a visitor is included in that data sampling defined by your site’s page view limit.2 minutesFirst-Party/Strictly Necessary 
_hjSessionUser_1798902HotjarIt is used to store a unique user ID.1 yearFirst-Party/Unclassified

How to Manage and Delete Your Cookie

Most internet browsers are initially set up to accept cookies automatically.  Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our Website.  You can refuse to accept cookies by activating the appropriate setting on your browser. Depending on your browser, further information may be obtained via the following links:

Withdraw Your Cookie Consent at Any Time

If you do not wish to accept cookies connected with your use of our Website, you may delete and block or disable cookies via your browser settings; see above for more information on how to do this. However, please note that disabling necessary cookies will likely affect our Website’s functionality.

If you have any questions or complaints about this Cookie Notice, You can contact our Data Protection Officer at dataprivacy@heliumhealth.com, or send an email to support@heliumhealth.com

In the event of a complaint, users may direct such a complaint to the appropriate supervisory authority in their respective country.  

Last updated: November 2022